Thank you for visiting Lucentge.shop, operated by Lucentge LLC.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from lucentge.shop.

For questions, you may contact us anytime at:
📧 hello@lucentge.shop
📞 562-396-1049

1. Company Information

Business Name: Lucentge LLC
EIN: 92-3016580

Business Address:
14107 Anderson St
Paramount, CA 90723
United States

Lucentge LLC specializes in LED Lighting Products, delivering innovative lighting solutions for homes, businesses, and outdoor spaces.

2. Information We Collect

We collect information to process orders, provide customer support, and improve your shopping experience.

A. Personal Information

Provided when you place an order, create an account, or contact us:

• Full name
• Email address
• Phone number
• Billing & shipping address
• Payment information (processed securely by third-party providers)

Note: We do not store full credit card numbers.

B. Automatically Collected Information

Through cookies and tracking technologies, we may collect:

• IP address
• Browser and device information
• Pages viewed & time spent
• Shopping behavior
• Referring websites

C. Order & Support Records

• Order history
• Customer service interactions
• Return/refund requests

3. How We Collect Information

We collect information through:

• Website orders
• Account creation
• Contact forms & emails
• Newsletter subscriptions
• Cookies and tracking tools
• Analytics services (e.g., Google Analytics)

4. How We Use Your Information

Your information helps us:

✔ Process and deliver orders

✔ Verify payments and prevent fraud

✔ Provide customer support

✔ Improve website performance

✔ Personalize shopping experience

✔ Communicate updates and promotions (if you opt in)

✔ Comply with tax and legal obligations

5. How We Share Your Information

We respect your privacy and do not sell your personal information.

We only share data with trusted third parties necessary to operate our business:

A. Service Providers

• Payment processors (Stripe, PayPal, etc.)
• Shipping carriers
• Email marketing services
• Analytics partners
• Web hosting providers

These partners only access the data required to perform their services.

B. Legal Requirements

We may disclose information if legally required to:

• Comply with laws, court orders, or government requests
• Prevent fraud or security breaches
• Protect the rights of Lucentge LLC

6. Cookies & Tracking Technologies

Lucentge.shop uses cookies to:

• Keep items in your shopping cart
• Improve website performance
• Understand traffic patterns
• Personalize your browsing experience
• Track marketing effectiveness

You may disable cookies in your browser settings, but doing so may affect site functionality.

7. Data Security

We take strong measures to protect your information, including:

• SSL encryption
• Secure checkout processes
• Regular security monitoring
• Restricted staff access

However, no online platform can guarantee 100% security.

8. Your Privacy Rights (GDPR/CCPA-Friendly)

Depending on your region, you may request to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Opt out of marketing communications
• Request a copy of your data
• Restrict data processing

To exercise your rights, contact us at hello@lucentge.shop.

9. Children’s Privacy

Lucentge.shop does not knowingly collect information from children under 13.
If a child has provided personal information, contact us immediately.

10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their content, security, or privacy practices.

11. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be posted here with a new Effective Date.

Continued use of our website means you accept these changes.

12. Contact Us

For questions or requests related to this Privacy Policy:

Lucentge LLC
14107 Anderson St
Paramount, CA 90723
📧 hello@lucentge.shop
📞 562-396-1049
🌐 https://lucentge.shop